Make a direct and crucial impact on the safety of our community. We are seeking skilled and dedicated individuals to serve as Telecommunications 911 Operators. In this fast-paced environment, you will utilize advanced communication systems to answer emergency calls, obtain essential details, and efficiently dispatch police, fire, and emergency medical services. Excellent active listening, clear and concise communication, and the ability to multitask are essential. You will play a critical role in connecting those in need with the help they require, often in life-threatening situations.
Requirements:Ability to successfully complete required training programs, which may include classroom instruction, on-the-job training, and certifications. Willingness to work various shifts, including days, evenings, nights, weekends, and holidays, as emergency services operate 24/7. Excellent verbal and written communication skills, including clear and concise speech. Ability to remain calm, think clearly, and make sound decisions in emergency situations. Ability to handle multiple tasks simultaneously, such as answering phones, typing, and dispatching.